Elevate is an easy-to-use cloud-based unified communications service that helps employees to be more productive and collaborative with a full-featured phone system, combined with audio/video/content sharing, conferencing, and file sharing capabilities.
Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
Highly reliable
The Elevate voice network is purpose-built for reliability
- East and West coast datacenters provide redundancy and minimize latency
- Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality
Simplified scaling & management
Elevate scales according to the needs of any business
- Order service according to the number of users or resources needed today; pay only for what is used
- Ordering additional service is easy and can be spun up quickly
- Scales to a large number of users per business
Increased productivity & collaboration
Elevate makes a more productive and efficient workforce
- Mobile devices interact seamlessly with the corporate phone system
- Anywhere, anytime, and on any device, creating a more flexible workforce
- Video conferencing and screen sharing empowers collaboration in real time
- Cloud file storage and sharing helps keep documents organized and secure
Business continuity
Ensure that you never miss an important business call
- The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
- Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.
Lower cost
No hardware to buy, install, manage, upgrade or replace
- Lower infrastructure and operating costs compared to traditional phone service
- Reduces infrastructure and operating costs; no additional hardware to buy
- Consolidates voice and data onto one network
- Flat, per-user rates with unlimited domestic local & long distance calling
DESKTOP PHONES
- Easy-to-use interfaces, rich audio quality and productivity features
- Phones are pre-programmed to work seamlessly with Elevate
- Phones are plug and play, and can be used anywhere there is an internet connection*
*Some restrictions apply to countries outside the US
Elevate – What’s Included
Each user receives
- Local phone number with unique extension
- Ability to have up to five endpoints
- Inbound/Outbound Caller ID
- WebFax
- Voicemail box with transcription services
- Elevate Mobile App & Desktop App
- Online Meeting with up to 4 participants (30 with Elevate Pro)
- 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)
Each account receives
- Centralized management of all locationAuto Attendant with a direct inward dial phone number
- Ability to configure up to 10 hunt groups
- Conferencing: 200 toll-free minutes / month
- Active directory integration for easy configuration of users
- Hunt Group reporting
- Enable/Disable call recording
Elevate Communication Features
System Features
- Voicemail with Transcription
- Auto Attendant
- Caller ID
- Custom Hold Music & Greetings
- Direct Inbound Dialing (DID)
- Call Flip
- Conference Bridge
- Hunt Groups
- Hunt Group Call Reporting
- Email and SMS notifications
- Busy Lamp Field / Call Presence
Phone Features
- Call Forward
- Call Hold
- Call Recording
- Call History
- Call Transfer
- Call Waiting
- 3-way Calling
- Do Not Disturb
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Extension Dialing
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Configurable Ring Options
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Voicemail
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Administrator Password
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Named Ring Groups
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Page all Phones
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Call Park
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Inbound Caller Name
- Call Flip
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Configurable Line Keys
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Speakerphone
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On-Hook Dialing
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Remote Line Key
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Transfer to Voicemail